What Should I Do If I Don't Have The Receipt For A Ps4 Service Request

Online Orders

All home delivery orders purchased online.

Unwanted items

But return your unwanted item inside 28 days of receipt unused, unopened, in its original condition and packaging, your return must be in a re-sellable condition.

All returns must be accompanied past a valid Smyths Toys receipt or, for online returns, your dispatch confirmation email including your order reference (UK) number. You volition be liable for the price of returning the appurtenances to united states and must ensure that they are returned in protective packaging. Where an particular is damaged or returned otherwise than equally per our stated requirements in a higher place, we reserve the correct to refuse redress.

Y'all can return your items purchased online using whatsoever of these iii methods.

Refunds on unwanted items

Once the unwanted item is received back to the warehouse it volition exist checked and granted it meets our return policy atmospheric condition we will then offer a refund for this item. Refunds will be applied to the payment method that was used to buy the item.

Info: You should receive notification of your refund within ten working days subsequently your parcel has been returned. If y'all have not received notification of your refund within 10 working days, please contact us.

Video Games, Nursery Products & Pokemon Trading Cards & Games

For your benefit and for reasons of product integrity and hygiene, we cannot offering refunds or exchanges, unless faulty or not equally described, on the following items: Plant nursery items, gift cards and gaming items including but not limited to:

• Digital downloads and ESD cards
• Products containing downloadable content
• Digital and games credit and subscriptions
• Consoles and bundles
• Figurer or games software
• Pokemon Trading Cards & Games

This does not touch your statutory rights. Please run across our tablets and games console FAQ'southward for useful tips and help on how to accost set, performance and other issues you may see.

LEGO

If your LEGO fix is missing pieces, delight contact LEGO directly and they will send you the missing piece(s) every bit soon equally possible.

LEGO tin can be chosen on 00800 5346 5555 or contacted via their website. If you would similar to guild the parts online, delight click here and follow the simple steps.

Brand sure you accept the part number, design number (on the side of the box) and the name of the set ready and you will be sent the missing part(due south) as promptly as possible.

Damaged or Faulty Items

We strive to ensure all your purchases reach you in perfect condition. If you receive a delivery and the item is damaged please refuse the delivery. Where the damage is not noticeable until you open your package.

In the unlikely event that you receive a faulty item, y'all may return this item to us in accordance with your statutory rights.

Yous tin can return your items purchased online using whatever of these iii methods.

In all cases, items will be inspected and if confirmed as faulty we will issue a suitable form of redress (replacement/repair/refund).

If an item is not accounted faulty post-obit inspection, and then we are unable to offering a replacement or refund. A reason will be given as to why the product is in dispute. Nosotros will return such items to the customer at the customer'southward cost.

In dispute items will be retained past united states of america for 30 days from the appointment of notification to the customer that no error has been found and may exist destroyed past us subsequently this fourth dimension where the toll of re-aircraft the detail to the customer has not been received.

For help and advice on what to do where you believe an item to exist faulty, delight meet our Returns FAQ's. We suggest that earlier y'all render an item as faulty, please ensure you have checked the batteries, please note that all our toys work best with alkali metal batteries.

In-Store

In-store purchases, Click & Collect and in-store home delivery orders.

Unwanted Items

We are happy to exchange or refund items provided the appurtenances are unused, unopened, in original packaging with all materials, manuals, and accessories intact and accompanied by a valid Smyths Toys receipt. Delight note, this excludes Software and Nursery Returns.

If returning an online order, delight take the banking concern card used to place the gild with you in society to avail of a refund. We reserve the right to turn down redress if the render falls outside of our unwanted returns policy / terms & conditions.

Items paid for in-shop and delivered to the customer's dwelling address should be returned to your local store in the consequence that an substitution or refund is required, in line with our in-store returns policy.

Video Games, Plant nursery Products & Pokemon Trading Cards & Games

For your benefit and for reasons of product integrity and hygiene, nosotros cannot offering refunds or exchanges, unless faulty or not as described, on the post-obit items: Nursery items, souvenir cards, and Software Zone items including but not limited to:

• Digital downloads and ESD cards
• Products containing downloadable content
• Digital and games credit and subscriptions
• Consoles and bundles
• Reckoner or games software
• Pokemon Trading Cards & Games

This does non affect your statutory rights. Delight come across our tablets and games panel FAQ's for useful tips and assist on how to address set up, performance and other issues you may see.

LEGO

If your LEGO set is missing pieces, please contact LEGO directly and they will send you the missing piece(s) as before long as possible.

LEGO can be called on 00800 5346 5555 or contacted via their website. If yous would like to order the parts online, delight click here and follow the simple steps.

Make certain you accept the part number, design number (on the side of the box) and the name of the set gear up and you volition be sent the missing part(southward) equally promptly as possible.

Faulty Items

In the unlikely event that you receive a faulty item, you may return this item to us in accordance with your statutory rights.

Please ensure y'all take checked the batteries, please annotation that all our toys work best with alkali metal batteries.

In all cases, this item will be inspected and if it is confirmed as faulty and then nosotros will consequence a suitable form of redress (replacement/repair/refund).

If an item is not accounted faulty following inspection, and so we are unable to offer a replacement or refund. A reason volition be given as to why the product is in dispute. We will return such items to the customer at the client's cost.

In dispute items volition exist retained by usa for 30 days from the date of notification to the client that no error has been found and may exist destroyed by u.s. after this time where the cost of re-shipping the item to the customer has not been received.

All Other Data

Refunds

You should receive notification of your refund inside 10 working days subsequently your parcel has been returned. If y'all accept not received notification of your refund within 10 working days please contact united states of america.

Pre-Order Counterfoil

Yous can cancel or update your payment details on your pre-order in your Smyths Toys Business relationship equally long as stock has not been allocated to your gild. Notation, this selection is only available for pre-orders with a "PRUK" prefix due east.m. PRUK123456789.

Yous can amend payment details on your pre-order in your Smyths Toys Account. If you do not have an account, you can do so on our manage your pre-club page.

Cooling Off Period

There is a cooling off period of fourteen days during which y'all have the correct to cancel your order. You must provide find of counterfoil no later than 14 days after the receipt of goods through ane of the following mediums:

• Online contact form
• Online gild cancellation course

We will refund the original purchase price and delivery charge provided that the goods are returned to the states in their original condition. Where the returned/cancelled item forms part of a larger order all of which is not being returned, the original delivery accuse will proceed to use.

Returning Wrong Items

Upon delivery, it is the client'south responsibleness to check the contents of their packages and inform the states of whatsoever discrepancies at the earliest opportunity.

Please note that some items may exist dispatched in an outer carton that differs in description to that of the items ordered. Where you have received the wrong items, nosotros volition suit collection of the incorrect items on a date suitable for you within 7 days of the correct item being delivered. Where the right item has been delivered and the wrong item has non been collected or otherwise returned to u.s., then you will be liable for the toll of the wrong item(southward).

Forms of Redress

The adequate forms of redress for any return whether online or in store are a repair, replacement or a refund.

Source: https://www.smythstoys.com/returns

Posted by: olivedentry57.blogspot.com

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